Document Management is more than just managing documents – it is also securing them

Enterprise file share and sync

Document control and management is of vital importance to any organization. If sensitive information is sent outside of your company, once the documents have been sent electronically, control is lost and this can put files you shared at risk. They can be copied or forwarded anywhere in the world, in seconds.

For most businesses, the focus of their attention is on document management and on the organizational workflow and the storage of documents. Companies want to be able to integrate documents into a workflow and store documents in an organized and secure way that still allows documents to be found easily . Where the document is stored can frequently change. It could be SharePoint, it could be FTP, it could be on some external repository etc. Where the security process can fall down is when documents are shared externally or how they are available to be collaborated on.

The proliferation of employees bringing there own devices to work (BYOD and BYOC) and using preferred SaaS applications of their own choosing has led to corporate governance becoming even more of a challenge for those tasked with its enforcement as an increasing number of end users bypass corporate protocol.

Such ‘Shadow IT‘ can pose a significant security risk, as unapproved hardware and software that are used do not undergo the necessary security checks and the storage and dissemination of such documents is outside of corporate control.

solving shadow it problem

Storage Made Easy provides a unified Enterprise File Share and Sync solution, which works with a companies existing private and public data, presenting these files in a unified view.. It enables enterprises to not only securely sync, but also to securely share and work with files, wherever they need to go, even on devices that are beyond IT’s control.

IT benefits from a solution that gives them control, and users benefit as they have automatic access to documents and files from multiple data repositories, with robust security wherever behind the corporate firewall, or using any tablet, smartphone or PC.

Storage Made Easy uniquely provides:

• The ability to view, annotate, edit and sync almost any cloud or private file from almost any storage to any device.

• Internal and external collaboration features to work securely with anyone without losing control of enterprise data.

• Complete audit tracking to ascertain who accessed files, where form, and what action was taken.

• Provides a secure way for the organizations to collaborate with external partners using business workspaces.

• GEO Restrictions – restrict access to documents by IP address and by client. For example let an external sub office only have access to a folder from a specific IP address from the web browser (or any other client you nominate).

• Full Bring Your Own Device Support to restrict access to by employees by device type.

• Sophisticated permissions that unify permissions to different back end document storage and which can also be used with Active Directory or LDAP

• A way to solve the “DropBox” “bring your own cloud” problem be auditing such clouds even when documents are uploaded direct.

• A way to encrypt files stored on remote clouds which a key that is stored behind the corporate firewall this protecting remote sensitive data.

Secure document file sharing

In summary you do not have to choose between a homogenous and restrictive system or a lawless fenzy of different unapproved systems. The Storage Made Easy Enterprise file share and sync solution is storage agnostic. It is compatible with most private or public file sharing cloud data stores allowing users to continue using their preferred cloud storage provider while at the same time converging off-site and on–site private and public data. This allows a centralized point for corporate governance, thus providing a real solution to the Shadow IT and corporate governance problem.

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New Feature Added: Real Time Document Collaboration

Real Time Document Editing

We have added a new feature to the Storage Made Easy platform, real time document collaboration. This is available for team account or Enterprise File Share and Sync on-premise users. It enables real time document editing between team members when inline editing using the web document editor. It enables multiple users to open a document at the same time, and enables with everyone to contribute and/or review the document in real time.

This editing facility is available for any document in any cloud that is mapped to work with SME, be it public or private storage (for EFSS on-site users).

The below video shows the feature in action.

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Cloud Computing Use Case: Extending Remote Desktop with a Cloud Drive

Many service providers and companies offer Remote Desktop Services to enable companies to access their desktop remotely. Applications are installed for the users where user settings and data are saved to their profile.

We’ve had a few requests from companies and service providers now who wanted users to easily be able to access data on remote clouds (such as Azure, DropBox, Box, FTP, WebDav, Sharepoint Amazon S3 etc) from a remote desktop.

With Storage Made Easy, this is easily done as SME presents a WebDav entry point to all clouds that SME supports whether they support WebDav or not. This means the service provider needs only co-locate the SME software appliance (supplied as an OVF compliant file) in their network and add a simple script to the users startup. The script it:

NET USE * \\webdav.storagemadeeasy.com@SSL\DavWWWRoot
pause

This enables user to get a mapped drive to remote cloud storage as soon as they login to their remote desktop and to browse and access these files like any other data drive and is a simple solution for bringing remote clouds directly into a users remote desktop using a simple metaphor they understand, “a drive”.

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Storage Made Easy made easy provides free WebDav access to Clouds that don’t support WebDav

We are now giving away 150MB of free WebDav access to mapped Clouds to all SME free accounts. This is enough to access around 300 documents on Mobile devices per month and is enough for the average use of WebDav into Clouds such as DropBox, Google Drive, SkyDrive etc.

If you want to access more than just pay a one time $5 fee and get access to 2GB per month of WebDav for the life of your use of our service. If you want unlimited use then just sign up to be a personal cloud or business cloud user.

Also, all free accounts feature 5GB free storage on Amazon S3 and the ability to add up to 3 other Clouds that you wish to access.

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The Top 5 things to Consider for Business File Sharing

20130309-165632.jpgFile Sharing is a key part of a companies ability to collaborate and share corporate data, which increasingly can be stored in many disparate services. The purpose of this post is to offer suggestion businesses should consider for their corporate file sharing strategy:

Many business just let employees share files with no control and no checks. This needs a policy. This is the businesses core asset and it needs to be protected and secure. Also, compliance and legislation of data is increasingly becoming important. The business needs to ensure it does not get caught in a compliance trap.

Point 1: Implement a control mechanism for your users. For example Storage Made Easy enables users to share files using links that can be password protected and in which the link can be set to expire. This protects against the user forwarding file. The file link can be set to expire on first download for example or set to download after 24 hours (or any other specified time period). If the file is password protected, even if the file is forwarded by the recipient then the file cannot be accessed unless the password is provided. A control mechanism promotes best practice security management of files and reduces operational risk.

Point 2: Point Solution or not ? Consider whether your strategy should be a point solution or whether it works with your existing data sets. Many vendors may purport to promote managed secure file sharing but often you find you have to move your data to their Cloud to have the solution work for you. Storage Made Easy works with private on-premise data, public cloud data such as DropBox, SkyDrive, Box etc and also with SaaS services such as BaseCamp. This promotes a ‘joined up’ strategy for company file sharing.

Point 3: Integrates with what you have ? Consider whether the solution works how you work so that it does not get in the way of business or productivity. For example Storage Made Easy integrates directly in the desktop as a network drive with simple right click options to share files. This behaviour supports Windows, Mac and Linux.  Also integration has been done with other core business productivity tools such as Microsoft Outlook and Mac Mail to promote easy secure file sharing using links directly from the corporate mail client. Similar integrations exists for core productivity tools such as Microsoft Office and Open Office or Libre Office.

Point 4: Compliance, Compliance Compliance – Compliance is fast catching up with all verticals when it comes to storing and accessing corporate files off site. There is specific industry legislation related to this, such as HIPPA in healthcare and FERPA in education, but  there are various legislation proposals being processed at various levels in the USA and EU and it is a safe bet that  the ability to track historic file events will become more of a requirement not less of a one. Also for companies, the ability to search against historic file sharing or data access should be just part of an overall joined up corporate security policy.

Point 5: On-Premise, Hybrid or Cloud ? The last point is to do with implementation. You should be able to decide how you manage data or metadata associated with storing files and sharing files. This can be behind the corporate firewall, totally on Cloud., or some combination of both. The key word here is choice.

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Native SkyDrive provider

Microsoft rolled out their changes to SkyDrive overnight which means that our native SkyDrive provider is currently in-operable. We are checking to see if it is possible to re-activate this with the new version of SkyDrive. Users can still use the native SkyDrive API provider. For an overview of the differences between the two please see our earlier blog post.

Update: This is now resolved and the native provider functions as normal

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How to password protect public cloud files for almost any public Cloud Storage

For over 2 years now we have had the Public Files page. When users sets a file public from any of the 35+ information Clouds they have mapped to their account then it is displayed on this public files page.  Users have always been able to make such files password protected by encrypting the files on upload through our platform, but we have had feedback that what users really wanted was the ability to have any files on this page password protected, whether they were uploaded as encrypted files or not.

We’ve now added this change to the service. To take advantage of it all that needs to be done is to assign a password to the public files page from your Cloud DashBoard after login to the web. This can be set under the “extended options” section (at the bottom of the DashBoard).

Password protect public files

Setting files to be public is easy, just right click on the file from the web and choose to make the file public:

Other desktop and mobile clients also enable files to be set as public, as in the Android example below:

Once files are set public they appear on the public files page that each user account has:

These files are also available as an RSS feed that can added to the foot of an email for example, or as a an iPhone App:

Once a file is then accessed when public file sharing is turned on then the user is redirected to a password page  when they try to access any file from the public files page:

This feature works across files from any Cloud and indeed Cloud Files from different clouds can be shared and protected from the same page in this way.

Business Cloud File Server users can take advantage of this or turn off file sharing completely for their users.

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Cloud File Manager for Windows Phone updated: Unify access to your Cloud Files

We recently updated The Windows Phone Cloud File Manager. Features include:

- Instant access to unified Cloud files anytime, anywhere direct from a WP7 device.

- Assign lengthy tasks and operations to the SME Platform Tasks Engine (PTE). Use your phone while tasks are completed in background. Check progress at anytime in cloud tasks.

- Manage multiple Clouds in a single view. Easily move files between different clouds, done in background.

- Advanced Cloud Search feature that can search for files across multiple clouds.

- Unique Cloud Clipboard feature enables file management from different clouds in batches, without downloading & then uploading.

- Unique Direct Upload uploads files from web directly, no need to download and then upload, just enter file address and our servers will upload it in background.

- Open files in the phone in Microsoft Office, MediaPlayer etc.

- Share and collaborate – share files to social networks (Facebook, LinkedIn, Twitter, Windows Live, etc.), over email or with users groups.

- Record audio (even with screen locked), take notes and 2-way sync with chosen Cloud(s). No need for another recording App.

- 2-way sync pictures with different Clouds. Integrated with Pictures hub. Pictures can be uploaded (shared) directly from the hub.

We have seen a recent surge in business customers wanting to use the Windows Phone with our Cloud File Server SaaS and hosted hybrid appliance and expect this to continue with the recently announced windows phone business features.

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Official SkyDrive API provider now supported

We have supported SkyDrive for quite a while now, even though it never had any official API. Recently SkyDrive added access to SkyDrive using OAuth with an official API. However the API does not support groups or shared files, or Live Mesh files that can be access from SkyDrive in the Web View. This left us with a bit of a dilemma as our existing SkyDrive provider does support these.

To that end we have decided to add support for the official SkyDrive API as a separate provider. The main differences between the two are:

Feature SME SkyDrive Provider SME Skydrive API provider
Support Groups yes no
Support Shared files yes no
Support Live mesh files yes (read only) no
Support Oauth security no, username / password only yes

This means that you will now have the choice of two SkyDrive Providers to choose from. The “official API” provider and the alternative that supports groups etc.

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