File Fabric Feature Focus – Collaborating on the move using FileBox

The File Fabric has lots of hidden cool features that are very powerful and as a part of a new series of posts on File Fabric features we are going to kick off with a feature called ‘FileBox’.

FileBox is a feature that enables files to be emailed, from any standard email client, directly into any FileBox nominated folder, or shared team folder.

Continue reading “File Fabric Feature Focus – Collaborating on the move using FileBox”

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Turbo Charge Your Company’s Google Drive Experience

Although it is one of more than fifty storage clouds supported by the SME Enterprise File Fabric, Google Drive is not just a storage service. It also provides built-in integration with Google’s Web apps for creating and editing text documents, spreadsheets, slide shows, drawings and maps.

One of our customers, a college in the United States, asked us to look at how they could leverage Google Docs’ application integrations from within Storage Made Easy. In response to this request we implemented two productivity features that allow SME users to integrate Google’s Web based editors into their workflows in novel and useful ways.

Continue reading “Turbo Charge Your Company’s Google Drive Experience”

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Announcing secure file sharing for Gmail Chrome users for public and private storage clouds

**This extension is deprecated**

For those who use the Enterprise File Share and Sync service from Storage Made Easy they will know that as part of the Windows and Mac desktop tools that are provided that there is a n email toolbar integration into Mac Mail and Microsoft Outlook that enables users to securely share file links rather than file attachments.

Mac Sharefile plugin
Mac Email Screenshot

Windows Sharefile
Windows Email Screenshot

This support for secure email link sharing has now been extended for Chrome users using Gmail using the Storage Made Easy Gmail Plugin available from the Chrome web store.

Once added this provides a new toolbar entry when composing Gmail’s on Chrome:

Gmail Sharefile

Once selected this prompts the user to log into their SME Account, if SaaS, or the user can set their custom endpoint if using the SME On-Site Enterprise File Share and Sync solution:

Gmail Secure Links

Once logged in the user is presented with their mapped clouds:

Secure Gmail

 

From here files can be shared as links can be shared from any of the mapped cloud directories:

Sharing Files links on Gmail

If a cloud governance file policy has been set by the Cloud Administrator for the team account then  the details here will be pre-populated otherwise options can be chosen prior to link generation. After this when share is clicked, the link is added to the email:

Gmail shared files

When the link is shared, if Auditing is turned on within the SME Account, then the link generation will be recorded in the Audit log and once the remote user opens the link the remote IP address will also be recorded.

Audited file shared links

 

The SME Chrome extension works with any free/personal, team, or on-premise account and works with over 45 public/private cloud storage providers.

**Note: only team and on-premise accounts provide the Audit features
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Storage Made Easy Improves Its Unified Web Cloud File Manager

Today we have upgraded the Storage Made Easy Web Cloud File Manager.

The Storage Made Easy Web File Manager is different to a lot of file managers that you see today as it is hierarchical in nature and resembles a true file tree (akin to windows explorer). It’s hierarchical nature enables it to easily work with and manoeuvre around large data sets.

Over the years we have had a lot of feedback from companies and users about how they would like to see the File Manager work and what features they would like and we’ve used this feedback to make improvements, which are outlined below:

Large Layout in inline Mode

The File Manager layout is now larger in inline mode taking more advantage of the screen space.

SME Cloud FIle Manager

 

The File Manager has been optimised for iPad / Tablet

A number of optimizations where done for working with the desktop Cloud File Manager on a tablet. The first is that it opens in full screen mode when being used on such devices. The second is that there are optimizations that make it easier to use such as being easily to widen / constrict the view on each pane. Also interactions have been optimized to work with touch events. The selection of files has also been made easier with checkbox selection options (these selection options are also available when using the FM from a PC).

Cloud File Manager iPad

 

Easier File Selection

A lot of feedback has been made to us about making file selection easier. To that end we have made it easier to select files by using a checkbox paradigm. Check boxes appear so that a file can be selected when the mouse is placed at the left hand side of a file.

Select Cloud Files

 

Image Previews

Image thumbnails can now be previewed as the File Manager is browsed.

Image Previews

 

Help Inline

The File Manager now contains help guides showing how to action the most common functions such as copy/paste:

Cloud How To Guide

 

 

Default PDF Viewer is now native

The default PDF viewer is now a native viewer rather than Google Viewer (although Google Viewer can still be used and be setup to be the default). This means the viewer sandboxes any data viewed in this way just to the SME service.

Cloud PDF Viewer

 

New Themes / Custom Themes

There are two new large themes for the File Manager a blue theme and a normal theme. The existing themes have been rename to “tiny”. Also now, for Appliance users, custom themes can be created. This will be available in the next Appliance version.

File Manager themes

 

The File timestamp to be used can now be selected

As SME is an abstraction between the remote cloud it works with more than one timestamp. Firstly it has its own concept of time, based on UTC, as to when a timestamp was modified through the SME service. Next it handles what the timestamp shows on the remote cloud service, and lastly it can show the local file time of a file uploaded to a remote service via SME (this may be different to the remote cloud time as some cloud services ignore the local file time and simply timestamp the file at the time it was uploaded to their service). Although all three are handled the user can now set which they want shown by default.

Cloud Timestamp

 

Edit on Hover

When hovering on a file, certain options are displayed for easy access. This has been enhanced so that files that can be edited, such as documents, text files etc can be edited by clicking the edit icon on hover.

Edit on Hover

 

Comments view is now collaborative / real time

When working in full file / comments view, if another user is also reviewing the same file and making comments then the comments will appear in real-time like an instant message

Cloud Collaboration

Search inline

The File Manager now features an inline folder search (rather than having to move out to the tabbed search). This is a quick search mechanism to search for files in folders and sub folders.

Cloud Search

 Favourites and Quick Upload placed at top of file tree

Favourites and Quick uploads have been placed at the top of the file tree for easy access. These can also be configured to be hidden.

Cloud Favourites

 

New way to copy / move files

Copy and Move can still be done by selecting files and drag and drop but now there are buttons and a wizard to make copy and moving files between folders or cloud services even easier.

Cloud Copy Move

There are also other numerous small changes and bug fixes but this post highlights the main functional changes.

 

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New Feature Added: Real Time Document Collaboration

Real Time Document Editing

We have added a new feature to the Storage Made Easy platform, real time document collaboration. This is available for team account or Enterprise File Share and Sync on-premise users. It enables real time document editing between team members when online editing using the web document editor. It enables multiple users to open a document at the same time, and enables with everyone to contribute and/or review the document in real time.

This editing facility is available for any document in any cloud that is mapped to work with SME, be it public or private storage (for EFSS on-site users).

The below video shows the feature in action.

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Accessing OpenStack, RackSpace, Google Drive, OneDrive, DropBox + more using Storage Made Easy and Transmit for Mac

If you have come across this post whilst researching how to access other storage clouds from Transmit then have a look at our Getting Started Guide to show you how you can register for a free account and get on with mapping your chosen Storage Cloud to the SME Cloud Gateway. When you are ready you can register for a free account here.

As many of you who use it know, CloudDav, from SME adds a WebDav layer over any Cloud, even if the underlying clouds do not support WebDav. SME does no however allow the native Mac WebDav client to connect direct because the performance of the native Mac WebDav client is notoriously abysmal for those with large amounts of files.

You can however choose to use other Mac clients to connect to the Cloud Providers that you have mapped to the SME Gateway. We highlighted Forklift as such a client in a prior post, and you can also choose to use Transmit from Panic.

Once you have CloudDav enabled you can choose to access your clouds, mapped via the SME Gateway, through Transmit. First choose to connect over WebDav as in the screenshot below:

Transmit DropBox

You can then choose to connect directly inside of Transmit or as a Virtual Drive that will appear in Finder.

Transmit  also has a very nice sync feature that will sync between folder structures. In this way you can sync files with Transmit and SME from different Cloud Storage Providers to your desktop.

Initial view before Sync

The Sync screen after choosing Sync

The Sync Simulation

SME CloudDav is available with every account, even free accounts, although on free accounts it is restricted to 150MB of use per month. The CloudDav protocol Adaptor is just one of the protocol adaptors that SME provides, the others being FTP, SFTP and a compatible S3 API. All protocol adaptors are available in the Storage Made Easy Enterprise edition as part of the Cloud Gateway which the SME Enterprise File Share and Sync is built upon.

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How to encrypt, secure and access sensitive cloud storage data

**Updated 1st July 2016*

The recent PRISM Data snooping controversies have heightened almost every companies awareness of the potential vulnerabilities of data stored off-premise in the Cloud. Many Cloud Storage companies’ talk about encrypting data ‘at rest’ but the real issue is that the storage companies control the encryption rather than the company whose data is stored controlling the private key.

One of the features that Storage Made Easy provides is an encryption feature that can encrypt data uploaded to remote (and local) Cloud Storage. SME supports 50+ cloud storage vendors, which means companies are able to take advantage of private key encryption for some, or all data, across cloud storage providers.

For individual users of our cloud SaaS services SME  uses a key entered by a user to encrypt data, but  the key is not stored on the SME hosted service. If the key is lost, or forgotten, then when trying to subsequently access the file the user will not be able to gain access to the file as the correct key phrase will not be known.

For companies that use the SME SaaS hosted service team Admins specify a key that uses a similar mechanism but is applied to all users. Unlike the personal encryption the key phrase is either stored encrypted by the SME service, or it can be stored with a self hosted Vault instance.

For enterprise users who self-host the SME service then the key is can be stored on the service behind the corporate firewall or again it could use the open source Vault software on a key server.

Encryption file SME

SME uses AES-256 encryption using the Rijndael cipher, with Cipher Block Chaining (CBC) where the block size is 16 bytes. A random initialisation vector is generated when the user supplies an encryption key. The cipher Rijndael consists of:

– an initial Round Key addition
– Nr-1Rounds
– a final round.

The chaining variable goes into the “input” and the message block goes into the “Cipher Key. The likelihood of recovering a file that has been encrypted using our encryption is fairly remote. The most efficient key-recovery attack for Rijndael is exhaustive key search. The expected effort of exhaustive key search depends on the length of the Cipher Key and for a 16-byte key, 2127 applications of Rijndael.

Data_SecurityOnce files are encrypted in this manner they can be accessed by an of the comprehensive SME desktop (Web, Mac, Windows, Linux) or mobile tools (Windows Phone, iOS, Android, BlackBerry). When an encrypted file is accessed the user is prompted to provide the private key phrase before the file can be opened.

Encrypted file phone

 

If the file is accessed direct from the underlying storage then it will not be able to be used as it will be encrypted and without being opened via the SME service, either hosted or on-premises, it will not be able to be un-encrypted. This makes sensitive data stored on remote servers ultra-secure.

The SME also on-premises Cloud Control service resides behind the corporate firewall. It enables the ability to keep very sensitive data behind the corporate firewall but still enable secure file sharing and at the same time offers the ability to encrypt data that is stored on remote cloud storage and other SaaS services for additional security.

SME Encryption

The Storage Made Easy Cloud Encryption service is available to all SME users inclusive of free, Personal Cloud, Business Cloud and Enterprise Cloud

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Cloud Computing Use Case: Extending Remote Desktop with a Cloud Drive

Many service providers and companies offer Remote Desktop Services to enable companies to access their desktop remotely. Applications are installed for the users where user settings and data are saved to their profile.

We’ve had a few requests from companies and service providers now who wanted users to easily be able to access data on remote clouds (such as Azure, DropBox, Box, FTP, WebDav, Sharepoint Amazon S3 etc) from a remote desktop.

With Storage Made Easy, this is easily done as SME presents a WebDav entry point to all clouds that SME supports whether they support WebDav or not. This means the service provider needs only co-locate the SME software appliance (supplied as an OVF compliant file) in their network and add a simple script to the users startup. The script it:

NET USE * \\webdav.storagemadeeasy.com@SSL\DavWWWRoot
pause

This enables user to get a mapped drive to remote cloud storage as soon as they login to their remote desktop and to browse and access these files like any other data drive and is a simple solution for bringing remote clouds directly into a users remote desktop using a simple metaphor they understand, “a drive”.

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Storage Made Easy made easy provides free WebDav access to Clouds that don’t support WebDav

We are now giving away 150MB of free WebDav access to mapped Clouds to all SME free accounts. This is enough to access around 300 documents on Mobile devices per month and is enough for the average use of WebDav into Clouds such as DropBox, Google Drive, SkyDrive etc.

If you want to access more than just pay a one time $5 fee and get access to 2GB per month of WebDav for the life of your use of our service. If you want unlimited use then just sign up to be a personal cloud or business cloud user.

Also, all free accounts feature 5GB free storage on Amazon S3 and the ability to add up to 3 other Clouds that you wish to access.

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The Top 5 things to Consider for Business File Sharing

20130309-165632.jpgFile Sharing is a key part of a companies ability to collaborate and share corporate data, which increasingly can be stored in many disparate services. The purpose of this post is to offer suggestion businesses should consider for their corporate file sharing strategy:

Many business just let employees share files with no control and no checks. This needs a policy. This is the businesses core asset and it needs to be protected and secure. Also, compliance and legislation of data is increasingly becoming important. The business needs to ensure it does not get caught in a compliance trap.

Point 1: Implement a control mechanism for your users. For example Storage Made Easy enables users to share files using links that can be password protected and in which the link can be set to expire. This protects against the user forwarding file. The file link can be set to expire on first download for example or set to download after 24 hours (or any other specified time period). If the file is password protected, even if the file is forwarded by the recipient then the file cannot be accessed unless the password is provided. A control mechanism promotes best practice security management of files and reduces operational risk.

Point 2: Point Solution or not ? Consider whether your strategy should be a point solution or whether it works with your existing data sets. Many vendors may purport to promote managed secure file sharing but often you find you have to move your data to their Cloud to have the solution work for you. Storage Made Easy works with private on-premise data, public cloud data such as DropBox, SkyDrive, Box etc and also with SaaS services such as BaseCamp. This promotes a ‘joined up’ strategy for company file sharing.

Point 3: Integrates with what you have ? Consider whether the solution works how you work so that it does not get in the way of business or productivity. For example Storage Made Easy integrates directly in the desktop as a network drive with simple right click options to share files. This behaviour supports Windows, Mac and Linux.  Also integration has been done with other core business productivity tools such as Microsoft Outlook and Mac Mail to promote easy secure file sharing using links directly from the corporate mail client. Similar integrations exists for core productivity tools such as Microsoft Office and Open Office or Libre Office.

Point 4: Compliance, Compliance Compliance – Compliance is fast catching up with all verticals when it comes to storing and accessing corporate files off site. There is specific industry legislation related to this, such as HIPPA in healthcare and FERPA in education, but  there are various legislation proposals being processed at various levels in the USA and EU and it is a safe bet that  the ability to track historic file events will become more of a requirement not less of a one. Also for companies, the ability to search against historic file sharing or data access should be just part of an overall joined up corporate security policy.

Point 5: On-Premise, Hybrid or Cloud ? The last point is to do with implementation. You should be able to decide how you manage data or metadata associated with storing files and sharing files. This can be behind the corporate firewall, totally on Cloud., or some combination of both. The key word here is choice.

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